Back Office Outsourcing: Why You Need It
After fully penetrating into the mainstream commercial industry, the world of business process outsourcing (BPO) now sports a new fad: backend office outsourcing.
Backend office outsourcing is a very attractive path to go down to for many firms in the BPO industry and for foreign companies in need of cost-efficient budgeting mechanisms. Here are the reasons why:
Professional Skills. Most backend office employees are certified graduates of specific baccalaureate degrees. A number of these employees are experienced or have considerable knowledge on basic office skills. In the Philippines, for example, computer operations and English composition are compulsory subjects taught since elementary. Having a degree or so is an important prerequisite to backoffice accounts because it gives clients the assurance of quality output. It is also an assurance that individuals handling such jobs certainly know what they are doing and were not just hired in a half-baked manner. Filipinos are known for handling complicated to simple back office duties including data gathering, input or abstraction, online accounting, remote payroll and general administrative assistance, human resource, commissioned research, graphic and web design, copywriting, paralegal and outsourced AutoCAD engineering.
Affordable, Efficient and Profound Grasp of Labor. Most countries nowadays have given in to the call of capitalism. They have become heavily reliant on technology, allowing it to handle functions and roles that were once made doable and efficient by human hands alone. Over the years, technology has lessened the need for labor, relegating it to a supplementary position in advanced industries. However, for several Third World countries, labor is a primary generator of income. And since these countries could hardly afford the costs of technology, they bank on manual labor to get things done. A great percentage of Third World work requires human participation, not just as operators of technology, but as the technology themselves. With today's service-based jobs, the need for human touch is all the more palpable. Receptionists, call centers, community facilitators, event organizers, theatre artists, engineers, writers singers and the like all need some form of equipment or two to hasten or enhance their respective crafts, but without the person performing at all, the work will be all for naught. There is therefore a more profound grasp of hands-on labor in the developing world than there is in developed countries, making it more ideal for sourcing projects. Moreover, labor is not quite as expensive here and technology is synergistically used to better, rather than to replace, human talent.
Backend Office Proficiency. Asia alone is the nesting ground for millions of degree holders and millions of achievers. In fact, the number of degree holders in these developing countries put together, outnumber the population of one North American country. The problem, however, is that there is rarely any funding to support the talent of these individuals or avenues in which they can find employment to sustain themselves. Developing countries have other priorities in mind and providing more jobs to unleash their potentials is often relegated to the lower part of the list. Nevertheless, Asia, Latin America and South Africa have an endless supply of back office workers coming from courses like Commerce, Science and Humanities and Computer Technology.
Backoffice outsourcing has limitless possibilities, especially if you choose to offshore. It is about time for firms to look into its direction and include it in its cost-cutting and budgeting strategies.
Backend office outsourcing is a very attractive path to go down to for many firms in the BPO industry and for foreign companies in need of cost-efficient budgeting mechanisms. Here are the reasons why:
Professional Skills. Most backend office employees are certified graduates of specific baccalaureate degrees. A number of these employees are experienced or have considerable knowledge on basic office skills. In the Philippines, for example, computer operations and English composition are compulsory subjects taught since elementary. Having a degree or so is an important prerequisite to backoffice accounts because it gives clients the assurance of quality output. It is also an assurance that individuals handling such jobs certainly know what they are doing and were not just hired in a half-baked manner. Filipinos are known for handling complicated to simple back office duties including data gathering, input or abstraction, online accounting, remote payroll and general administrative assistance, human resource, commissioned research, graphic and web design, copywriting, paralegal and outsourced AutoCAD engineering.
Affordable, Efficient and Profound Grasp of Labor. Most countries nowadays have given in to the call of capitalism. They have become heavily reliant on technology, allowing it to handle functions and roles that were once made doable and efficient by human hands alone. Over the years, technology has lessened the need for labor, relegating it to a supplementary position in advanced industries. However, for several Third World countries, labor is a primary generator of income. And since these countries could hardly afford the costs of technology, they bank on manual labor to get things done. A great percentage of Third World work requires human participation, not just as operators of technology, but as the technology themselves. With today's service-based jobs, the need for human touch is all the more palpable. Receptionists, call centers, community facilitators, event organizers, theatre artists, engineers, writers singers and the like all need some form of equipment or two to hasten or enhance their respective crafts, but without the person performing at all, the work will be all for naught. There is therefore a more profound grasp of hands-on labor in the developing world than there is in developed countries, making it more ideal for sourcing projects. Moreover, labor is not quite as expensive here and technology is synergistically used to better, rather than to replace, human talent.
Backend Office Proficiency. Asia alone is the nesting ground for millions of degree holders and millions of achievers. In fact, the number of degree holders in these developing countries put together, outnumber the population of one North American country. The problem, however, is that there is rarely any funding to support the talent of these individuals or avenues in which they can find employment to sustain themselves. Developing countries have other priorities in mind and providing more jobs to unleash their potentials is often relegated to the lower part of the list. Nevertheless, Asia, Latin America and South Africa have an endless supply of back office workers coming from courses like Commerce, Science and Humanities and Computer Technology.
Backoffice outsourcing has limitless possibilities, especially if you choose to offshore. It is about time for firms to look into its direction and include it in its cost-cutting and budgeting strategies.
