How to Cancel Quicken Bill Pay
- 1). Log in to Quicken bill pay service. If you do not remember your user identification and password, click on the forgot password link. You must enter your email address or user identification. You will have to answer security questions that you set up when you registered your account and if answered successfully, you will be given a temporary password. If you no longer have access to your email or do not remember your user identification, you can email sysop, which is the Quicken customer support team, who can provide you with the details you need to log in to your account.
- 2). Review the payment activity tab. Any payments in progress are not able to be cancelled. Any future scheduled payment can be cancelled by selecting "Stop" at the bottom of the screen. This will stop the payment from being mailed to the creditor; however, Quicken is not liable for late payments if you cancel the payment.
- 3). Call the customer support team by calling (877) 486-8844 if you want to cancel your Quicken bill pay service. After cancelling your service, you will no longer have access to your Quicken account. Any payments in progress will be paid, but future scheduled payments will be cancelled. It is important that you print your payment history through Quicken as a receipt of your bills that have been paid.
