Business owners are always looking for ways to maximize their customer contact without having to worry about keeping track of everything on their own or hiring numerous employees to keep up with their calls.
Thus many owners will turn to the use of an automated calling service instead.
An automated service will use pre-programmed numbers in their system to call clients with a pre-recorded message.
These messages can include payment reminders, upcoming sales and even special qualifications for new customers.
Some features you can find with an auto service are: *Call List Management - Services will import customer names, phone numbers and email contacts for your business.
Numbers and contacts can be divided into separate groups depending on their call needs.
*Redial Service and Follow-Up Service - If a client does not answer the phone when your auto service calls, the service will automatically redial that number after a specific amount of time or the program can be used to leave a message on your client's machine.
*Text Message and Email Capabilities - Many customers these days turn to the use of email and text messaging.
Program your system to send out automated text messages and emails for alerts, notifications and promotions.
*Custom Recordings - Instead of using a robotic and automated phone voice, most services allow business owners to program a natural voice with custom recordings so that messages will have a more personal touch.
Every calling service will vary with other features they offer.
For businesses that are looking to add on new customers, an automated service may be a beneficial way to contact multiple clients at the same time without employing additional employees to get the job done.
For companies that offer seasonal specials this can also reduce the amount of seasonal call center employees they have to hire on.