ISO( International Organization for Standardization) has develop and publish the number of standards to help companies throughout the world more efficiently do business with one another.ISO 9001 standard is voluntary requirements in business that demonstrates the business system and the local statutory and regulatory requirements. Current version is ISO 9001:2008 which provides a framework for effective business system that lead to successfully achieve the organization objective.Implementing ISO 9001 when an organization is small and growing can lead to the greatest benefits.The main obijective of business to meet the requirements of statutory and regulatory that relating to procduc which used by customers.

ISO 9001 is one of the standard in 9000 family. It applicable to any type of organization regardless of size or structure.

The ISO 9000 family standards are includes are

ISO 9000(Fundamentals and vocabulary for QMS)

ISO 9001(The standard provides the requirements of QMS that meets the needs         customers and regulatory requirements)

ISO 9004 (Provides guidelines on ISO 9001 application to enhance the customer satisfaction)

ISO 9001 standard is based on the eight QMS (Quality Management Principle) are

• Leadership
• Involvement of people
• Customer focus
• Process approach
• System approach
• Continual improvement
• Factual approach on decision making.
• Mutual beneficial supplier relationship.

ISO 9001 certification is a term which providing a guidelines and procedure of effective business system that they expected by customers. Its not guarantee for the quality of product and service of organization. ISO 9001 is a application that compatible  and integrated with other management system are 18001 and 14001.

Businesses Beneficial from ISO 9001 standards

ISO 9001 standards clearly specify the requirements of management system and the compliance of local statutory and regulatory.

•  Consistency in product and service through effective framework in business.
•  Continual improvement in business operation.
•  Control in usage of resource that lead to maintain financial.
•  Reduced wastage.
•  Employee should know the importance of business system and quality.
•  Competitive edge to business.
•  Avoidance of compliance from local and national level governments.
•   Its increase the efficiency and productivity of organization.
•   Its create loyalty image to business in the eyes of stakeholders.

Customers benefits from ISO 9001 standard

• Through PDCA cycle increasing customer satisfaction
•  Confidence in buying product or service from organization.
•  ISO certified organization address to customers that they are commit to effective  management system.

ISO 9001 certification by an accreditation bodies which  gives a statement of that organization commitment in providing quality of product or service  and meet the requirements of customers.The ISO experts check the information related to business system and products preference that defined requirements are met the ISO 9001 standards.